Refund policy

Here’s a clean and professional Return & Refund Policy for Kevin’s Store based on your conditions:

Return & Refund Policy

At Kevin’s Store, customer satisfaction is important to us ❤️

Please read our return and refund policy carefully before placing an order.

Eligibility for Returns

We only accept returns or replacements in the following cases:

  • Product received is defective

  • Product received has a misprint or manufacturing issue

  • Wrong size received compared to the order placed

To be eligible for a return or replacement:

  • The request must be made within 3 days of delivery

  • The product must be unused and in original condition

  • Original packaging and tags should be available

Non-Returnable Situations

We do not accept returns or refunds for:

  • Change of mind

  • Color expectations due to screen differences

  • Incorrect size selected by the customer

  • Used or damaged products after delivery

Proof Requirement

Customers may be asked to provide:

  • Clear photos of the product

  • Package images

  • Order details

This helps us verify the issue quickly.

Refund & Replacement Process

Once the issue is verified:

  • A replacement product may be shipped, OR

  • A refund may be processed to the original payment method

Refund processing time may take 5–7 business days depending on the payment provider.

Contact Us

For return or refund requests, please contact us with your order details through our support email or Contact Us page.

Kevin’s Store reserves the right to reject return requests that do not meet the conditions mentioned above.

Thank you for shopping with Kevin’s Store ✨